One Day
Support
Need help with One Day? Find answers to common questions below or contact us directly.
How can we help?
One Day is built around private Circles and one shared Moment at a time. If something is not working as expected, the sections below cover the most common issues.
Account & Sign-In
If you are having trouble signing in, confirm that you are using the same email address you registered with. You can also use Forgot Password from the sign-in screen to reset your password.
Email Verification
New accounts may need to verify their email address before signing in. Check your inbox and spam folder for the verification email.
Camera & Photos
One Day needs camera or photo library access when you create a Moment. You can review these permissions at any time in iOS Settings.
Notifications
Notifications help let you know when it is your day to post. Notification permissions can be changed from iOS Settings.
Circles & Invitations
Circle invitations are private and may expire or only be usable once. If an invite no longer works, ask the Circle owner to create a new invitation.
Delete Your Account
You can delete your One Day account directly in the app from Settings → Delete Account. The app will ask you to confirm before deletion.
Contact Support
If you still need help, email us and include a short description of the issue you are experiencing.
One Day Support
Risto@madebycaissie.com